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Store Policy

Customer Care

We are always here for you!

 

If you feel unclear about any information regarding the shipping of or care of any of the Kente products, feel free to drop us an email with your query.

 

Thereafter, we will get back to you as soon as we can. It is our goal to satisfy the needs of all of our customers in a friendly and timely manner. Please allow us some time in order to fully be of help and service.

Privacy & Safety

This applies to all visitors to our website and customers who have subscribed to the services we offer. We respect your privacy and take the protection of personal information very seriously. The purpose of this is to describe the way we collect, store, use and protect information that can be used to identify that person (“personal information”). Personal information includes certain information collected on registration as well as optional information that you voluntarily provide to us.

We will not sell personal information. No personal information will be disclosed to anyone except when your information is needed in order to deliver your purchase.

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.

Payment Methods

- Credit / Debit Cards through Paystack (all customers)

- PayPal (all customers)

- Yoco (South African customers)

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Kindly note, the client is responsible for the payment of all bank charges (bank commission, etc.). Items shall not be sent until all relevant payment have been made.

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